Privacy Policy

By visiting fueloils.co.uk, you are accepting and agreeing to the practices described in this Privacy Policy.

About Fuel Oils
Fuel Oils is committed to the highest possible standards in customer service, convenience, quality, competitive pricing and environmental care.

Information about our customers helps us to continue to provide an excellent service. We collect the information that you give us when you contact us so that we can provide you with the goods or services you require, to ensure your orders are processed correctly, to look at risk assessment and for marketing purposes. This is all done so that we can continually improve our services to you.

Our site
Access to this site is offered free of charge in order to provide you with information about Fuel Oils, our products and services.
The sole authorised use of this site is for you to obtain information about Fuel Oils. No other use is allowed.
Fuel Oils may collect and store information about users who visit this site and voluntarily submit information.
From time to time Fuel Oils may use this information to contact you about our products and services.
Where we make contact by email your explicit permission will have been sought in advance.

Your Privacy and Data Security
Fuel Oils acts within the requirements of the Data Protection Act 1998.
Should new legislation be introduced affecting aspects of our Privacy Policy Fuel Oils will advise you of your rights and any changes that are made.
Fuel Oils does not rent, sell or make available your data to any other party except where:
i) those details are necessary for the performance of an enquiry
ii) those details are necessary for the performance of the contract
iii)we are required to by law.
Whenever any personal data held by Fuel Oils on a database, securely managed independently of this web site, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. Your data is not accessible through this web site.
Should you wish to find out what details are stored about you, please contact us. You have the right to ask us to delete any information about you and cease further contact at any time.
You can contact us by sending us a request marked ‘Privacy Policy’
i) by email to helpdesk@fueloils.co.uk or,
ii) by fax to Fuel Oils 01322 350039 or,
iii)by post to Fuel Oils, Burnett Road, Darent Industrial Park Estate, Slade Green, Erith, Kent DA8 2LG

Copyright and trademarks
All materials on this site are the copyright of Fuel Oils. All rights reserved. No materials on this site may be reproduced, altered or distributed without Fuel Oils’ prior written permission.
All trade names, trademarks, logos and trade styles on this site are the property of Fuel Oils. No use is permitted without Fuel Oils’ prior written permission.

Use of the Fuel Oils web site
Fuel Oils assumes no responsibility for the security of this site or your communications with the site. It is strictly prohibited to link any other sites with this site without Fuel Oils’ prior written permission.
It is strictly prohibited to use or contact this site to disrupt or damage the site, its contents or its security measures or to harass or disparage Fuel Oils or its personnel. No unsolicited email (spam) may be directed to or through this site.

Additional information
Our site may be linked sites of other relevant parties and where this is the case, this Privacy Policy will not apply to those other sites once you have entered them. Fuel Oils is not responsible for the content or the privacy policies of non Fuel Oil sites.
Fuel Oils is not responsible for accuracy, unavailability or interruptions in availability, viruses or other defects in the site or its contents. Fuel Oils shall, in no event, be responsible for any damages to users or their computer systems or otherwise, even if Fuel Oils has been informed of the possibility of such damages and without regard to negligence.
Updating the Privacy Policy
Business changes frequently and Fuel Oils reserves the right to amend these rules at any time, effective on the date of posting to the site of the new and amended rules.